Last updated: September 30, 2026

Who we are Bernelia is an independent online retailer of wellness and self-care products. We are not affiliated with, endorsed by or sponsored by any of the brands whose products or standards may be referenced on this site. Business name: Bernelia, ARSE 23 Alameda 5, Palmas, Tocantins, Brazil. Email: support@bernelia.com

Not medical advice Bernelia products are intended for general wellness and relaxation. They are not medical devices and are not intended to diagnose, treat, cure or prevent any disease or condition. Information on this website is for general information only and is not a substitute for advice from a doctor or other qualified health professional. Talk to a health professional before using a product if you are pregnant, have a medical condition, use a pacemaker or other implanted device, or have any doubt. Stop using a product and seek advice if you feel pain, dizziness or discomfort.

Product safety

• Use each product only as described in its instructions.
• Products are for ordinary domestic use only.
• Do not use heated or electrical products while sleeping, on broken or numb skin, or on areas without feeling. Do not use them on babies or young children, or on people who cannot tell you if they feel too hot.
• Do not use massagers near the head, neck arteries or throat unless the instructions clearly allow it.
• Do not use any electrical product in water or near water.
• Stop using a product and contact us if it overheats, gives off a smell, is damaged or does not work as expected.

Electrical products and batteries Electrical and battery-powered items are supplied for specific voltage, plug and charging standards. Check that the product is compatible with your local power supply before you connect or charge it. Use only the charger or cable supplied with the product. Do not charge unattended or overnight.

Children and small parts Products are not toys unless we say so. Some contain small parts that can be a choking hazard. Keep products and packaging away from young children.

Product accuracy We describe and photograph our products as accurately as possible. Photos are taken under studio lighting, so colors may differ on your screen. Sizes and weights are approximate. Results and comfort vary from person to person.

Intellectual property The Bernelia name, logo, text and images belong to us. Third-party brand names belong to their owners.

Warranties Manufacturer warranties apply where the manufacturer offers them. Your legal consumer rights are not affected.

Limit of liability To the maximum extent allowed by law, our liability for any claim is limited to the amount you paid for the order. This does not limit liability for death or personal injury caused by negligence, for fraud, or for anything that cannot be limited by law.

Governing law These terms are governed by the laws of Brazil. This does not remove any mandatory consumer protections you have in your own country.